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Shipping policy

SHIPPING COUNTRIES:

We ship to Europe, North America and Argentina.

DISPATCH:

Once your order is prepared, we will proceed with the shipment, and you will receive an email with the tracking number if the chosen shipping option includes it. Shipments are made from Monday to Friday on business days.

DELAYS:

We are not responsible for delays that may occur due to the shipping company. However, we assume responsibility in case of loss of the shipment, as long as it does not reach the recipient and can be verified through the tracking number provided by the shipping company. In that case, we will proceed to resend the order using the same shipping option selected by the customer, and we will cover the resend costs.

SHIPPING RATES:

For purchases over 25€

Country Pickup Home Delivery Shipping time
Mainland Spain 4,5€ 4,45€ / 7€ / 20€ 2-4 business days / 48h / 24h
Spain (Balearic Islands, Ceuta, and Melilla) - 8€ 2-5 business days
Spain (Canary Islands) - 12€ 2-5 business days
Andorra - 6€ 2-5 business days
France  7€ 12,5€ / 20€ 5 business days / 48h
Germany, Belgium and Portugal 7€ 13€ 5 business days
European Union, United Kingdom and Switzerland - 15€ ≈ 8 business days
Argentina, Canada, the United States and Mexico - 20€ ≈ 14 business days

 

For purchases under 25€ 

Country Home Delivery (without tracking number) Shipping time
Spain (Balearic Islands, Ceuta, Melilla, and Canary Islands), Andorra, France, Germany, Belgium and Portugal 3€ ≈ 8 business days
European Union, United Kingdom and Switzerland
3,5€ ≈ 10 business days
Rest of Europe, Argentina, Canada, the United States and Mexico
5€ ≈ 14 business days

 

For purchases over 150€, shipments are free, and the mode will be standard home delivery with a tracking number.

MORE INFORMATION:

To learn more about the production time of our products, please refer to the frequently asked questions. If you have any doubts, please contact us through the contact form.